Reimagining Retail: What Today’s Customer Journey Looks Like and The Top Personal Frustrations With It | Mar 1, 2023

On today's episode, in our "Retail Me This, Retail Me That" segment, we discuss what the customer journey currently looks like, where folks are discovering products, and how the funnel is collapsing. Then for "Pop-Up Rankings," we rank the top four personal frustrations in the customer shopping journey. Join our analyst Sara Lebow as she hosts analysts Sky Canaves and Suzy Davidkhanian.

 

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For a transcript of this episode click here: 

https://content-na1.emarketer.com/podcast-reimagining-retail-what-todays-customer-journey-looks-like-top-personal-frustrations

 

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